# Contact Us

If you need help, have questions, or want to report an issue, the best way to reach the QuantHive team is through our official Discord server.

### Follow these steps to get in touch with us:

1. **Join our Discord server**: <https://quanthive.ai/discord>\
   Check the box that says "**I have read and agree to the rules**," then click the **Submit** button.

<figure><img src="https://i.ibb.co/xqcx90g5/discord-1.png" alt="" width="375"><figcaption></figcaption></figure>

2. **Verify Yourself**: Once you’re in, react to the verification message from the bot by clicking on the **thumbs up** emoji to receive your **Verified** role and access the full server.

<figure><img src="https://i.ibb.co/Cp7fywtJ/discord-2.png" alt="" width="375"><figcaption></figcaption></figure>

3. **Submit a Ticket**: Go to the `#submit-ticket` channel and click the **Create Ticket** button. This will open a private support channel between you and the team.

<figure><img src="https://i.ibb.co/r2kK40mL/discord-3.png" alt="" width="375"><figcaption></figcaption></figure>

4. **Get Help**: Navigate to your newly created **ticket channel** and describe your issue in the **chat**. Our team will respond to you directly in your private ticket channel as soon as possible.

<figure><img src="https://i.ibb.co/bR6VFYFP/discord-4.png" alt="" width="375"><figcaption></figcaption></figure>

Please be patient as we handle incoming requests. We’re here to help!


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Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
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```

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The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.