> For the complete documentation index, see [llms.txt](https://quanthiveai.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://quanthiveai.gitbook.io/docs/protocol/contact-us.md).

# Contact Us

If you need help, have questions, or want to report an issue, the best way to reach the QuantHive team is through our official Discord server.

### Follow these steps to get in touch with us:

1. **Join our Discord server**: <https://quanthive.ai/discord>\
   Check the box that says "**I have read and agree to the rules**," then click the **Submit** button.

<figure><img src="https://i.ibb.co/xqcx90g5/discord-1.png" alt="" width="375"><figcaption></figcaption></figure>

2. **Verify Yourself**: Once you’re in, react to the verification message from the bot by clicking on the **thumbs up** emoji to receive your **Verified** role and access the full server.

<figure><img src="https://i.ibb.co/Cp7fywtJ/discord-2.png" alt="" width="375"><figcaption></figcaption></figure>

3. **Submit a Ticket**: Go to the `#submit-ticket` channel and click the **Create Ticket** button. This will open a private support channel between you and the team.

<figure><img src="https://i.ibb.co/r2kK40mL/discord-3.png" alt="" width="375"><figcaption></figcaption></figure>

4. **Get Help**: Navigate to your newly created **ticket channel** and describe your issue in the **chat**. Our team will respond to you directly in your private ticket channel as soon as possible.

<figure><img src="https://i.ibb.co/bR6VFYFP/discord-4.png" alt="" width="375"><figcaption></figcaption></figure>

Please be patient as we handle incoming requests. We’re here to help!